Andwa Consulting's Online Event Calendar User Guide

Manage Member Accounts

There are several features available on the web site to help you manage member accounts:

1. Archive an Account: Move a member account from the active member list into the archived member list. The account is not deleted and may be re-instated at a later time. All related data associated with that account remains in the database, including events that the person attended. They will show up in attendee lists as "Resigned Member".
    
2. Delete an Account: Completely delete an account from the database. Use this feature only when someone has created a fake or dud account which has no useful purpose in the database.
    
3. Reinstate User: Move a member account from the archived member list back to the active member list.
    
4. Transfer Account: If a member had an account and then created a new account for whatever reason, you can transfer the information (events attended, no-shows, calendar postings) from the old account to the new account and archive the old account. Note that volunteer information such as events coordinated, volunteer bio and picture will NOT be transferred over.
    
5. No Shows: Use the "No Shows" report (near the top of the left nav) to see which members have no shows and how many.
    
6. Flag Invalid E-Mail:  Will flag the member's e-mail address as invalid. The next time the member logs in, or tries to register for an event, they will be redirected to the "View/Edit Your Info" page with a message that their e-mail address is invalid (it will be set to "@@@") and they need to enter a valid one.
    
7. Reset Member Password: Use this screen to reset a member's password for them if they're unable to do it themselves.
    
8. Member Reports: Complete List
   If you are designated as a global editor (ie. your security settings), you can use this screen, found under "Member Reports", to:
    
   1. Add a New Member
   2. Edit a Member Account
   3. Resign/Archive an Account
   4. Delete an Account (only works if there are financial transactions associated with the member)
       
9. Member Reports: Resigned List
   If you are designated as a global editor (ie. your security settings), you can use this screen, found under "Member Reports", to:
    
   1. Re-Instate a Member Account
   2. Delete an archived Account (only works if there are financial transactions associated with the member)